Pay Your Hospital Bill

Manage your hospital account

Our online business office is a free, safe and convenient way to access and view your account information, make payments, view insurance activity, update your personal information, and communicate with our business office regarding your treatment at Lakeland Regional Health Medical Center.

What's the best way for me to pay my hospital bills?

LRHMC accepts online payments using credit/debit card and e-check. Financial Counseling assistance is available to all patients by calling our Customer Service Department at 844.930.0464, Monday through Friday from 8 a.m – 5 p.m.

Click here to make payment.

What is a deductible? A co-payment?

  • A deductible is the initial amount of “covered” health costs that you pay before your insurance plan begins reimbursement. A deductible is usually a set dollar amount such as $250 or $500.
  • A co-payment is the portion of your health care expenses not covered by insurance. A co-payment is usually a percentage figure, like 10% or 20%. For example, on a $500 bill, your deductible might be $150, so you would have to pay the first $150. This leaves a balance of $350. Of that $350, your co-payment might be 20%, meaning that you will have to pay an additional $70. Your insurance company will pay the remaining $280. Once you have this information, there is a number of ways for paying your bill:
  • If your insurance pays all but a deductible or co-payment, you will be required to pay an estimate of your portion of the bill at the time of service.
  • The hospital will file the claim for you. After insurance has made payment, you will receive a bill asking for payment on the balance using cash, check, or credit card.
  • In certain circumstances, you will be able to make monthly payments to the hospital until your bill is paid in full. You should discuss this with our Patient Accounts Department.

Who is responsible for paying my bill?

The hospital will bill your insurance company directly (unless you specify otherwise), you are ultimately responsible for making certain that your bill is paid.

If a balance remains after your insurance has issued a payment or a denial, payment is due immediately upon receipt of your statement.

What other bill(s) will I receive?

In addition to your bill from the hospital, you may receive bills from other physicians who may have provided services to you. For instance, you may receive bills from consulting physicians, radiologists, pathologists, emergency room physician, anesthesiologist, or other specialists. Please contact their office directly if you have questions concerning their bills.

Why am I receiving a statement that indicates insurance pending?

As a courtesy to you we are informing you that your insurance company has been billed. An updated statement with remaining balance due will be sent to you once we have received insurance payment.

What is pending with my insurance?

To find the answer to this question, you will need to check your account details.

Click here to see your account details.

What do I owe?

To find the answer to this question, you will need to check your account details.

Click here to see your account details.

Did you receive my payment?

To find the answer to this question, you will need to check your account details.

Click here to see your account details.

Why didn't my insurance pay?

Please contact your insurance directly for this information.

Do you have any financial assistance programs?

Financial Counseling assistance is available to all patients by calling our Customer Service Department at 844.930.0464. Monday through Friday from 8 a.m. to 5 p.m.