Crisis & Inpatient Services

Q: What is the difference between a psychiatrist, a psychologist, and a therapist?

• A psychiatrist is a medical doctor (MD/DO) specializing in diagnosing and treating mental health conditions. They can prescribe medications, provide medical evaluations, and offer treatment for complex psychiatric conditions.
• A psychologist (PhD or PsyD) is a doctoral-level mental health professional specializing in therapy, psychological testing, and behavioral interventions. They do not prescribe medication.
• A therapist (LCSW, LMHC, or LMFT) is a master’s-level clinician who provides counseling and psychotherapy. They specialize in helping individuals, couples, and families navigate life’s challenges, emotional distress, and mental health concerns through evidence-based approaches.

Q: Which one is right for me?

• If you think you may need medication to help with mental health symptoms, a psychiatrist or psychiatric nurse practitioner is the best place to start. If you are looking for therapy and emotional support, a psychologist or therapist can help.
• Many people benefit from both therapy and medication, and our team provides coordinated care so you can receive both services in one place.
• Not sure where to start? Call 863.687.1222, and we’ll guide you to the right provider.

Q: Can my family be involved in my treatment?

• Absolutely! With your permission, family members can attend sessions, learn how to support you, and be involved in treatment planning.

Q: What is involved in the discharge process?

• Everyone has unique needs, but in every situation, we will develop a treatment plan that includes follow-up care, crisis planning, and appropriate education for both our patient and their family or support person(s).

Q: After admission do I have use of my cell phone?

• Patents are provided with access to a phone on the unit at all times and can access their phone for necessary contact information, but will not have their cell phone with them at all times.

Q: How long does a typical inpatient stay last?

• Patients treatment will all be unique, but typically a stay at HFCBW is less than one week to get established on the road to recovery, hope and healing.

Q: Will I be put on medications?

• A psychiatrist or psychiatric nurse practitioner will assess you to determine whether you would benefit from taking medication. The prescriber recommending medication will discuss the possible benefits, side effects and any other questions that you may have regarding your medication(s).  You or a parent/guardian (for minors) will be required to give consent prior to receiving any medications.

Q: What kind of activities will I do while I’m at HFCBW?

• Everyday you will see your doctor and your social worker/therapist to review your individual treatment plan. In between these visits you will have access to a variety of groups and recreational and therapeutic activities such as: Chaplin group, dietician group, pet therapy, music therapy, art therapy, outside time, and therapeutic recreational activities.

Q: Can I have visitors?

• All patients have the right to have visitors and family involved in their care. There are set visitation times for each unit daily. However, the special needs of patients and families are always accounted for to accommodate the needs of the patient.

Q: Will anyone find out that I have been hospitalized?

• Each patient has the right, within the law, to personal privacy and privacy of information. Patient information is discreetly shared within the treatment team. Written consent is required before information can be shared with other individuals, including outside doctors or therapists.

Q: How often do I need therapy?

• Therapy is customized to your needs. Some patients attend weekly, while others may check in biweekly or monthly.

Q: How often will I need to see my psychiatrist?

• It depends on your treatment plan. Some patients see their psychiatrist monthly, while others may only need check-ins every few months after finding the right medication.

Q: What if I don’t connect with my therapist or psychiatrist?

• A strong provider-patient match is important for success. Let us know if you feel another provider might be a better match. Ask a member of our team for a provider transfer request form.

Q: Can I get medication and therapy at the same clinic?

• Yes! We offer medication management and therapy services so you can receive both in one place.

Q: Do you offer virtual appointments?

• Yes, we offer telehealth sessions for therapy and psychiatry when appropriate. Please discuss this with your provider to see if this is right for you.

Q: What if I need help between appointments?

• We encourage patients to reach out if they’re struggling. If you need support, you can call our office to discuss options, including earlier appointments, additional therapy, or crisis services if needed.

Q: How do I schedule an appointment?

• Call us at 863.687.1222, and we’ll guide you through the process.