Billing and Insurance

The state of Florida provides quality and financial data about hospitals to help consumers make informed health care decisions. You can access this information by visiting floridahealthfinder.gov

Data on healthcare costs for national, state, and local prices can be found at Florida Health Price Finder.

The service bundle information is a nonpersonalized estimate of costs that may be incurred by the patient for anticipated services and that actual costs will be based on services actually provided to the patient. Patients have a right to request a personalized estimate from the hospital. Patients should contact the health care providers anticipated to provide services to the patient while in the hospital to obtain a personalized estimate of their costs, their billing practices and whether they participate in the patient’s health plan.

 

How can I pay my bill?

Our customer service representatives are available to answer your questions about your Lakeland Regional Health bill(s) and payment-related concerns. You can call them at 863.687.1196, Monday through Friday, 8 am – 5 pm.

Lakeland Regional Health accepts on-line payments using credit/debit card.

  • To pay a Lakeland Regional Health Medical Center/Hospital bill please create or log-in to your Patient Compass account by clicking here.
  • To pay a Lakeland Regional Health Physician Group bill please create or log-in to your Follow My Health account by clicking here.

Please keep in mind you may receive separate bills from service providers for certain procedures and services.

 

Insurance

Lakeland Regional Health accepts most commercial insurance plans, Traditional Medicare, Medicaid of Florida, Polk County Health Plan and a number of other different healthcare plans.

 

Accepted Health Plans

Lakeland Regional Health Medical Center

Please click here for a complete list of insurance plans currently contracted with Lakeland Regional Health Medical Center. If you do not see your plan listed here, please contact your health insurance provider.

Please note that medical professionals providing services at Lakeland Regional Health may or may not be contracted with the same insurance plans as the hospital. Additionally, they may not participate with all of the products (i.e. HMO, PPO, Behavioral Health) offered by the plan.

Click here for a list of these professionals and their contact information.

 

Lakeland Regional Health Physicians Group

Please click here for a complete list of insurance plans currently contracted with Lakeland Regional Health Physicians Group. If you do not see your plan listed here, please contact your health insurance provider.

Please note the physician group may not be included in all of the products (i.e. HMO, PPO, Behavioral Health) offered by each plan. While the LRH physician group may be participating in a health plan listed; individual practitioners (i.e. Primary Care, Behavioral Health) may not be included in the health plan network.