Billing and Insurance

Our customer service representatives are available to answer your questions about your Lakeland Regional Health bill(s) and payment-related concerns. You can call them at 863.687.1196, Monday through Friday, 8 am – 5 pm.

How can I pay my bill?

Lakeland Regional Health accepts on-line payments using credit/debit card.

  • To pay a Lakeland Regional Health Medical Center/Hospital bill please create or log-in to your Patient Compass account by clicking here.
  • To pay a Lakeland Regional Health Outpatient bill please create or log-in to your Follow My Health account by clicking here.

Please keep in mind you may receive separate bills from service providers for certain procedures and services.

 

Insurance

Lakeland Regional Health accepts Traditional Medicare, Medicaid of Florida and Polk County Health Plan as well as a number of other different healthcare plans.

 

Acceptable Health Plans

Lakeland Regional Health Medical Center

Please click here for a complete list of insurance plans currently contracted with Lakeland Regional Health Medical Center. If you do not see your plan listed here, please contact your health insurance provider.

Please note that medical professionals providing services at Lakeland Regional Health may or may not be contracted with the same insurance plans as the hospital. Additionally, they may not participate with all of the products (i.e. HMO, PPO, Behavioral Health) offered by the plan.

 

Lakeland Regional Health Physicians Group

Please click here for a complete list of insurance plans currently contracted with Lakeland Regional Health Physicians Group. If you do not see your plan listed here, please contact your health insurance provider.

Please note the physician group may not be included in all of the products (i.e. HMO, PPO, Behavioral Health) offered by each plan. While the LRH physician group may be participating in a health plan listed; individual practitioners (i.e. Primary Care, Behavioral Health) may not be included in the health plan network.