Emergency Services

If you are experiencing a medical emergncy, please call 911. 

Our Locations

EMS 2016 (34) - Medium

Emergency Department

At Lakeland Regional Health Medical Center

Thanksgiving Day
(Nov. 28) - Closed

Friday (Nov. 29) - Open 8AM to 8PM

New Year's Eve (12/31/2024):
8am-5pm

New Year's Day (1/1/2025):
Closed

LRHPavilion-103 - Medium

George W. Jenkins Children’s Emergency Department

At Carol Jenkins Barnett Pavilion for Women and Children

Thanksgiving Day
(Nov. 28) - Closed

Friday (Nov. 29) - Open 8AM to 8PM

New Year's Eve (12/31/2024):
8am-5pm

New Year's Day (1/1/2025):
Closed

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Freestanding Emergency Department

Now OPEN!

*This emergency department is part of Lakeland Regional Health Medical Center. This is not an urgent care center. Its services and care are billed at hospital emergency department rates.

Thanksgiving Day
(Nov. 28) - Closed

Friday (Nov. 29) - Open 8AM to 8PM

New Year's Eve (12/31/2024):
8am-5pm

New Year's Day (1/1/2025):
Closed

Urgent Care for Non-Emergency Concerns

If your case is not an emergency, Lakeland Regional Health also has conveniently located urgent care locations. Click below to find a location near you!

Advanced and Award-Winning Emergency Care

The Lakeland Regional Health Medical Center Emergency Department has earned state and national awards for the revolutionary ways we reduce wait times, provide faster diagnostic testing, and achieve better and safer patient care. Though we are one of the busiest single-site emergency departments in our nation, our patient wait times are exemplary.

Our team and processes have earned us the 2014 Innovation of the Year in Patient Care Award from the Florida Hospital Association and the 2014 EmCare Genesis Cup Award for healthcare innovation. We are also an Accredited Senior-Friendly Emergency Department by the American College of Emergency Physicians.

Level II Trauma Center

As Polk County’s only Level II Trauma Center, we provide initial trauma care, regardless of the injury, with physician subspecialists promptly available. We became a state-approved Level II Trauma Center in 1998 and are the only designated trauma center for Polk, Highlands, and Hardee counties.

While this is Lakeland Regional Health’s primary service area, trauma patients are also received from other counties, including Hillsborough and Pasco. We are equipped with all the necessary state-of-the-art lifesaving equipment, a dedicated chest pain management team to expedite cardiac cases, and robust neurosurgery services for traumatic spinal cord and brain injuries.

Cardiac and Chest Pain Management

Lakeland Regional Health Medical Center is the only hospital in the region to collaborate with Polk County Fire Rescue and Emergency Management Services to offer the timeliest care for those experiencing potentially fatal heart blockages.

The Direct-to-Catheterization Lab initiative reduces how much time transpires between patient arrival at the hospital and the opening of an artery to allow blood to begin properly flowing again. Through this effort, the average length of time is 50 minutes from the first Emergency Medical Technician contact to the catheterization lab at LRH Medical Center. According to the American College of Cardiology, the ideal time for intervention by balloon angioplasty to open an artery is within 90 minutes of entering a hospital.

Additionally, Lakeland Regional Health’s Comprehensive Stroke Center has earned The Joint Commission’s Gold Seal of Approval® Accreditation and the American Stroke Association and the American Association’s Heart-Check® Mark for Comprehensive Stroke Certification by demonstrating continuous compliance with performance standards. 

For more information about cardiac care provided at Lakeland Regional Health by The Jack and Tina Harrell Family Institute for Advanced Cardiovascular Medicine, click here.

Emergency Care for Children

Our George W. Jenkins Children’s Emergency Department located in the Carol Jenkins Barnett Pavilion for Women and Children is a dedicated Children’s Emergency Department that provides a full-service care delivery system to make sure your child is safe and comfortable. 

Designed specifically with children in mind, our 33-bed Children’s Emergency Department provides a child-friendly environment with activities to help keep children busy and make them feel welcome. We offer care around the clock by board-certified physicians, advanced practitioners, and registered nurses with expertise in Pediatric Emergency Medicine.

In addition, we collaborate with the world-renowned Nemours Children’s Health System to provide pediatric subspecialty care.

Why Choose Us for Emergency Care:

Non-Urgent Injuries and Illness

Our Fast Track emergency department area offers convenient and efficient bedside care for non-urgent injuries and illness, and our onsite imaging services such as CT Scan, MRI, diagnostics, and ultrasound provide quicker and easier patient access. So no matter what the emergency, we are ready even when you are not.