New Apps and Kiosks Help Patients and Families Find Their Way Around Medical Center

Lakeland, FL – Lakeland Regional Health is pleased to offer several robust new technologies that make navigating through the Medical Center convenient, quick and effortless for patients, families and guests.

Lakeland Regional Health and LogicJunction worked together to develop a comprehensive navigation system, including a mobile app and website app, that provides step-by-step directions to guide visitors and patients to any location within the hospital.

“Technology has the power to connect people in innovative and practical ways,” said Stacy Bolton, Lakeland Regional Health Associate Vice President and Chief Technology Officer. “We are so pleased to offer our patients and families this new tool to make access to healthcare on our Medical Center more convenient.”

The LRH GO mobile app, available on iTunes and Google Play, provides patients and caregivers turn-by-turn directions throughout the hospital using a blue dot, similar to GPS. In addition to seamless digital directions when onsite, the app also allows the user to save common locations and view hospital events. The website app provides the ability to create day-of-visit itineraries with easy-to-follow directions and maps that can be emailed or printed with a few clicks. The same technology can be used by Medical Center team members as well as healthcare providers throughout the community to optimize directions they provide to patients and families when asked.

As part of this project, touch-screen kiosks greet visitors at the entrances to the Carol Jenkins Barnett Pavilion for Women and Children as well as the B Wing. Since the introduction of the wayfinding technology in mid-June, hundreds of visitors already have taken advantage of the new technology to help them navigate our campus.

“We’re excited to be able to offer this innovative wayfinding system to Lakeland Regional Health and its community of users,” said LogicJunction Chief Product Officer Mike Drozda. “Our goal is to offer easy-to-follow directions to improve indoor navigation and optimize patient experience at world-class hospitals like Lakeland Regional Health Medical Center.”

Lakeland Regional Health has been recognized four times as one of the nation’s Most Wired hospitals and healthcare systems by the American Hospital Association’s Health Forum. This designation recognizes Lakeland Regional Health’s dedication to building an exceptional infrastructure and advanced clinical processes guided by technology.

 

About Lakeland Regional Health

Not-for-profit Lakeland Regional Health reaches beyond its hospital walls to promote wellness, education and discovery in new places and new ways, providing a wide range of inpatient and outpatient healthcare services at its Medical Center, Hollis Cancer Center and ambulatory care locations. Lakeland Regional Health earned Most Wired Advanced and Most Wired status four times since 2013 from the American Hospital Association and has earned workplace awards from Forbes, Gallup and Becker’s Hospital Review. Its 864-bed comprehensive tertiary referral hospital, Lakeland Regional Health Medical Center, operates the Carol Jenkins Barnett Pavilion for Women and Children, a Level II Trauma Center and the Bannasch Institute for Advanced Rehabilitation Medicine.

 

About LogicJunction

LogicJunction is a Cleveland-based technology solutions provider specializing in indoor navigation systems for the healthcare industry. With a suite of well-established navigation platforms, including a state-of-the-art mobile app that fuses Geomagnetic coordinates with Wi-Fi and BLE data, LogicJunction delivers a scalable and cost-saving system that enhances indoor experience. For information, visit www.logicjunction.com.

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